| Stakeholder |
Issues of concern |
Communication channels
and methods |
Communication
frequency |
Communication performance |
Government |
- Compliance
- Corporate Governance
- Risk Management
- Competent authority communication
|
contact to：susan@aerowin.com
Susan Hu Senior Vice President
- Corporate Governance Assessment
- Policy advocacy and regulation briefing
- Cooperate with competent authorities in supervision and inspection
- Official correspondence, email or telephone communication, personal visit
Set up a contact window to maintain good interaction with the competent authority. |
- once a year
- Irregular
- Irregular
- Irregular
|
- Announce the company’s operating results and related information as required by laws and regulations.
- Follow policy to promote and gradually improve corporate governance.
|
Shareholders and Investors |
- Corporate Governance
- Sustainable development strategy
- Risk Management
- Operational financial performance
- Shareholder engagement
|
contact to：juli@aerowin.com
Juli Hung Manager
- MOPS
- http://www.aerowin.com/
- Legal person briefing and shareholders meeting
- Company annual report
- financial report
- E-MAIL
|
- Irregular
- Irregular
- once a year
- once a year
- Quarterly
- Irregular
|
- Held a shareholder meeting (2023/06/28) and a legal person briefing (2023/03/07) to effectively disclose the company's financial status and future prospects.
- The Public Information Observatory and the company's website publish major information and operating conditions.
|
Customers |
- Product quality/technology research and development
- Customer Service Management
- customer satisfaction survey
- Customer privacy
- Energy management
|
contact to：jasonlin@aerowin.com
Jason Lin Deputy Vice President
- customer visit
- Project review meeting
- customer satisfaction survey
- Communicate promptly with the customer's representative in the company
|
- Irregular
- Irregular
- Irregular
- Irregular
|
- Cooperate with client evaluation procedures and carry out related auditing business.
- Visit customers to enhance mutual understanding.
- Improve service quality through satisfaction surveys.
- Accomplished the delivery target of the first piece of project for each major international factory customer.
|
Employees |
- Corporate Governance
- Operational financial performance
- Career development and education training
- Labour Relations
- Staff appraisal mechanism
- Occupational safety and health
|
contact to：hr@aerowin.com
Shen Commissione
- Employee Welfare Committee
- Labor-management meeting
- Labor Safety and Health Conference
- Internal grievance channel
- Staff suggestion box
- billboard
|
- Quarterly
- Quarterly
- Quarterly
- Irregular
- Irregular
- Irregular
|
- Convene labor-management meetings to implement the harmonious communication between labor and management.
- Provide a complete salary and welfare system, and share the successful performance of operations with colleagues.
- Improve training courses and working environment.
- Annual free health check for employees
|
Suppliers |
- Supplier Management
- Sustainable development strategy
- Integrity
- Information security and transparency
- Occupational safety and health
|
contact to：susan@aerowin.com
Susan Hu Senior Vice President
- Supplier audit
- Telephone and E-mail
- Supplier visits
- Education Training
|
- once a year
- Irregular
- Irregular
- once a year
|
- The company attaches great importance to the protection of the environment and society. Regularly evaluate the qualifications of the manufacturers according to the supplier management operating procedures . Sign the most preferential treatment and clean guarantee agreement with qualified and honest suppliers, create a win-win partnership, and pursue the results of sustainable business operations.All interviewed vendors hold high affirmation on the company’s administrative efficiency, service attitude and overall integrity.
|
Social groups and community residents |
- Community participation and social welfare
- Air pollution control
- Management of hazardous substances
- Waste management and recycling
- Water management
|
contact to：
Mr.Chen：m0028@aerowin.com
Ms. Shen：po@aerowin.com
- Enhance local job opportunitiesParticipate in and give back to community charity activities
|
|
- Caring for local residents and promoting good-neighborliness, thereby increasing local employment opportunities and promoting local prosperity, and maintaining good relations with community residents.
|
